Dr. Afif Zaerofi, MM


NIDN : 2117017201
Scopus ID : 57216730506
Position : Director of Quality Assurance
Email : afif@tazkia.ac.id
Room : TCQA room
Office hours : Mondays – Fridays 08.00 AM-17.00 PM (by appointment)


Afif Zaerofi has been an academics at Institut Tazkia since 2003. He has been teaching marketing management and entrepreneurship. His research of interest is on marketing. Beside teaching, he had been the head of Public Relation from 2011 to 2014 and the head of Tazkia Language Centre (2014-2018). Now, he is responsible for Tazkia Centre of Quality Assurarce.

  Academic Qualifications

  • Bachelor Degree, English Department, Yogyakarta University
  • Master Degree, Magister Management, Ibn Khaldun University, Bogor
  • Doctorate Degree, Doctorate of management Science, Universitas Padjadjaran, Bandung

  Working Experiences

  • English teacher (1997-2003)
  • Head of Tazkia Language Centre (2003-2008)
  • Head of Markerting Department (2008-2015)
  • Lecturer (2011-now)
  • Director of Tazkia Centre of Quality Assurance

Community Service

  • Trust: how to gain, how to retain (Webinar Speaker)

Conference Paper Presentations/On Going Research Papers

  • The 3th Global Advanced Research Conference on Management and Business Studies (GARCOMBS) Oktober 2015
  • The 13th Academy of Global Business Advancement (AGBA) Annual Congress UNS Solo November 2016
  • International Conference on Entrepreneurship (IConEnt) UPH Jakarta Maret 2016
  • The 6th Asean Universities International Conference on Islamic Finance (AICIF) Manila Philipina November 2018
  • The 1st International Conference on Tourismand Entrepreneurship (ICTE) Belitung Oktober 2019

Workshop & Certification

  • Research Camp from theory to practice, Mei 2018
  • Short Course Academic Skill, Leiden Desember 2017
  • Lokakarya Penjaminan Mutu Internal, Bandung April 2018
  • Qualitative Analysis with NVIVO, Bandung Maret 2018
  • Workshop SEM-Lisrel, Bogor mei 2018

  Published papers and books

  • Zaerofi, Afif; Kartini, Dwi; Afiff, Faisal;; Rufaidah, Poppy (2020) Trust-Loyalty Relationship Model in Islamic Banking: Evidence from Indonesia, Test Engineering and Management, Volume 82 Page Number: 15116 – 15132 January-February 2020, The Mattingley Publishing Co., Inc.
  • Zaerofi, Afif (2020) Cronological Analysis of Brand Trust: a Construct Proposition, International Journal of Innovation, Creativity and Change (IJICC), Juni 2020
  • Fun English, English for Elementary Schools, Tiga Serangkai, Three Editions, 2000 -2003
  • English Friendly, English for Elementary Schools, Tiga Serangkai, Two Editions, 2003-2005
  • Strategies of Elementary School Students in Learning English and Indonesian, unpublished thesis, 1996
  • The influence of Lecturer, Academic Consultant, and Administration staff Competence to Students Satisfaction, Unpublished thesis, 2011
  • Dynamic Strategic-fit and Performance:  Case Study at Indonesian Syariah Banking, 2012
  • Organization Culture and Performance, an article, Gontor Magazine,  2009
  • Quality management System in Islamic Perspective, an article, Gontor Magazine,  2009
  • Quality Management System and Performance, an article, Gontor Magazine,  2010
  • Islamic Culture and Organization, an article, Gontor Magazine, 2010
  • Economic Hijra: Back to Economic Syar’i, an article, Gontor Magazine, 2011
  • Industrial Relations in Islam, an article, Gontor Magazine, 2012
  • Learning Organization, an article, detik.com, 2013
  • Customer Satisfaction, an article, detik.com, 2013
  • Corporate Culture and key success to Organization, an article, detik.com, 2013

  Awards, Grants, Achievement

  • Program Pertukaran Guru Indonesa Jepang Tahun 1998
  • Beasiswa Magister PT Tiga Serangkai Tahun 2009
  • Beasiswa Doktoral Yayasan Tazkia Cendikia Tahun 2015
  • Short Course Research Methodology Leiden University Tahun 2017
  • Bantuan Penelitian Tugas Akhir Bank Indonesia Institut Tahun 2019
Miftahul AnwarDr. Afif Zaerofi, M.M.