Afif Zaerofi, M.M.

Staff position Lecturer
Telephone 021 – 8796 – 2291
Room Abu Yusuf Building, STEI Tazkia Matriculation Jln Dramaga Km 7.8 Bogor
Office hours Mondays – Fridays (by appointment)
Biography Afif Zaerofi has been an academics at STEI Tazkia since 2003. He has been teaching business English, marketing management,and consumer behaviour. Beside teaching, he had been a public relation manager from 2011 to 2014. Now, he is responsible for language centre administration.
  • Bachelor Degree, English Department, Yogyakarta University, 1990-1996
  • Master of Management, Ibn Khaldun University Bogor, 2007-2011
  • Doctor of Management Science, Padjadjaran University Bandung, 2015-now
Current research
  • Trust Model in Islamic banking: Proposition and Development Scale
  • Impact of Service Quality, Customer Satisfaction and trust to Loyalty in Islamic banking
Research interests
  • Islamic Marketing
Teaching responsibilities
  • Marketing Management
  • Consumer Behaviour
  • Fun English, English for Elementary Schools, Tiga Serangkai, Three Editions, 2000 -2003
  • English Friendly, English for Elementary Schools, Tiga Serangkai, Two Editions, 2003-2005
  • Strategies of Elementary School Students in Learning English and Indonesian, unpublished thesis, 1996
  • The influence of Lecturer, Academic Consultant, and Administration staff Competence to Students Satisfaction, Unpublished thesis, 2011
  • Dynamic Strategic-fit and Performance:  Case Study at Indonesian Syariah Banking, 2012
  • Organization Culture and Performance, an article, Gontor Magazine,  2009
  • Quality management System in Islamic Perspective, an article, Gontor Magazine,  2009
  • Quality Management System and Performance, an article, Gontor Magazine,  2010
  • Islamic Culture and Organization, an article, Gontor Magazine, 2010
  • Economic Hijra: Back to Economic Syar’i, an article, Gontor Magazine, 2011
  • Industrial Relations in Islam, an article, Gontor Magazine, 2012
  • Learning Organization, an article,, 2013
  • Customer Satisfaction, an article,, 2013
  • Corporate Culture and key success to Organization, an article,, 2013
Additional information
Miftahul AnwarAfif Zaerofi, M.M.